Shipping policy
Last updated: [April 7, 2025]
Thank you for shopping with Expertel Group. Below is everything you need to know about how we handle shipping and delivery within Lebanon:
Delivery Coverage
We currently deliver to all regions across Lebanon.
Delivery Time
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Delivery time varies depending on your location and the availability of the courier service.
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Some orders may be delivered on the same day, while others may require two to five business days.
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Orders placed during weekends or public holidays may require additional time for processing and delivery.
Delivery Fees
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Delivery charges may vary depending on the order size, location, and the courier used.
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Any applicable delivery fees will be displayed during checkout or confirmed when your order is processed.
Order Processing
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Orders are typically confirmed and prepared for dispatch within one business day.
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You will receive a confirmation message once your order has been shipped.
Missed Deliveries
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If the courier is unable to reach you after multiple attempts, the order may be returned to us.
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In such cases, re-delivery may be subject to additional charges.
Delivery Delays
While we strive to ensure timely deliveries, occasional delays may occur due to weather, traffic, or courier-related issues that are outside of our control.
Contact
If you have any questions about your order or shipping process, please contact us at info@expertelgroup.com